Located at 816 Skokie Blvd in Northbrook, Illinois, Potbelly has established itself as a welcoming destination for those seeking a satisfying meal in a comfortable, neighborhood-focused setting. The restaurant is widely recognized for its commitment to providing a warm atmosphere that feels like a home away from home. Whether you are a local resident looking for a quick lunch during a busy workday or a visitor exploring the Northbrook area, the establishment offers a consistent experience centered around quality ingredients and friendly service. The design of the space reflects a classic, rustic aesthetic that encourages guests to relax, unwind, and enjoy their time while dining.
At the heart of the Potbelly philosophy is the belief that food should be prepared with care and attention to detail. The kitchen focuses on crafting items that prioritize flavor profiles and fresh components, ensuring that every order meets a high standard of quality. By maintaining a balance between efficient service and a relaxed environment, the restaurant caters to a diverse range of patrons, from busy professionals to families gathering for a casual meal. The location on Skokie Boulevard serves as a convenient hub, making it an accessible choice for anyone traveling through the region who appreciates a reliable and pleasant dining experience.
Key Highlights of the Potbelly Experience
Warm and Inviting Atmosphere: The interior design is intentionally crafted to create a cozy, vintage-inspired environment. It is a space where the community can gather, making it an ideal spot for both solo diners and groups who want to enjoy a conversation in a comfortable setting.
Commitment to Quality Ingredients: The menu is built upon a foundation of fresh, high-quality components. By focusing on the integrity of the food, the restaurant ensures that every meal is prepared to provide a balanced and enjoyable taste experience for every guest.
Community-Centric Service: The staff at this location are dedicated to fostering a friendly and welcoming culture. This emphasis on hospitality ensures that every visitor feels valued, contributing to the restaurant's reputation as a staple within the Northbrook community.
Convenient Location: Situated at 816 Skokie Blvd, the restaurant is positioned to serve the Northbrook area effectively. Its accessibility makes it a practical choice for those who value convenience without wanting to compromise on the quality of their dining experience.
Beyond the food itself, the essence of Potbelly lies in the connection it builds with its guests. The restaurant strives to be more than just a place to eat; it aims to be a part of the daily rhythm of the neighborhood. By maintaining a focus on simplicity, quality, and genuine hospitality, the team ensures that the dining experience remains consistent and enjoyable. The attention to detail in both the preparation of the food and the maintenance of the dining area reflects a deep respect for the patrons who choose to spend their time there.
As you navigate through Northbrook, stopping by this location offers a moment of respite. The combination of a well-thought-out menu, a relaxing physical space, and a team that prioritizes customer satisfaction creates a unique environment that stands out. Whether you are stopping in for a brief break or settling in for a longer stay, the experience is designed to be straightforward and rewarding. It is this dedication to the fundamentals of good food and kind service that continues to define the identity of this Potbelly location, solidifying its place as a reliable destination for anyone in the vicinity of Skokie Boulevard.
In conclusion, Potbelly at 816 Skokie Blvd represents a blend of comfort and quality that is increasingly rare in today's fast-paced world. By focusing on what truly matters—fresh ingredients, a welcoming environment, and community engagement—the restaurant provides a dining experience that is both simple and deeply satisfying. For those who appreciate a meal prepared with care in a setting that feels genuinely hospitable, this location remains a standout choice in Northbrook. We invite you to visit and experience the distinct atmosphere and commitment to quality that define this local establishment.
Amenities and More
Menus
Combos & Deals
7.99 Skinny Turkey Combo$7.99
7.99 Skinny Turkey Combo$7.99
7.99 Skinny Chicken Combo$7.99
7.99 Skinny Chicken Combo$7.99
7.99 Skinny Ham Combo$7.99
7.99 Skinny Ham Combo$7.99
Pick Your Pair Skinny Sandwich + Soup$10.49
Pick Your Pair Salad + Soup$10.99
Pick Your Pair Skinny Sandwich + Salad$12.19
Wraps
Chicken Bacon Ranch Wrap
Southwest Avo Chicken Wrap
Sandwiches
Street Corn Chicken
Prime Rib Steak
Cubano
Sweet Heat Pork BBQ
A Wreck
Italian
Avo Turkey
Chicken Club
BLTA
Veggie Melt
Pizza Melt
Mediterranean
Mama's Meatball
Turkey Breast
Smoked Ham
Roast Beef
Grilled Chicken
Tuna Salad
Chicken Salad
PB&J
Grilled Cheese
Underground
Barnyard
Smokestack
Chicken Cordon Bleu
Clubby
Lucky 7
Sicilian
Wrecking Ball
Fireball
A Wreck® Salad
Pork BBQ Mac
Salads
Farmhouse Salad
Apple Walnut Salad
Powerhouse Salad
Chicken Salad Salad
Soups & Macs
Chili Mac
Mac & Cheese
Broccoli Cheddar
Chicken Pot Pie
Chili
Garden Vegetable
Loaded Baked Potato
Drinks
Fountain
Fountain Large
Coke$3.49
Diet Coke$3.49
Sprite$3.49
Cherry Coke$3.49
Coke Zero Sugar$3.49
16 oz. Bottled Water$2.59
25 oz. Bottled Water$3.19
IBC Cream Soda$3.59
IBC Root Beer$3.59
smartwater$3.79
San Pellegrino$3.59
San Pellegrino Blood Orange$3.59
Gold Peak Sweet Tea$3.19
Gold Peak Green Tea$3.19
Powerade Mountain Berry Blast$3.49
Crush$3.39
Vitamin Water XXX Acai Blue Pomegranate$3.69
Vitamin Water Squeezed Lemonade$3.69
Arizona Tea$3.39
Peach Tea Snapple$3.59
Chips & Sides
Chips + Drink$4.19
Chips + Bottled Drink$4.19
Chips + Shake$4.19
Zapp's Regular Chips$2.19
Zapp's Salt & Vinegar Chips$2.19
Baked Lay's$2.19
Utz Cheese Curls$2.19
Zapp's Hotter 'N Hot Jalapeño Chips$2.19
Zapp's Mesquite BBQ Chips$2.19
Zapp's Hot Pepper Chips$2.19
Zapp's VooDoo Regular Chips$2.19
Hot Peppers Jar$6.95
Potbelly Whole Pickle$1.29
Cookies & Shakes
Toffee Butter Brickle Cookie$2.49
6-Pack Cookie Box
Oatmeal Chocolate Chip Cookie$2.49
Sugar Cookie$2.49
Chocolate Brownie Cookie$2.49
Dream Bar$2.79
Bag of Mini Cookies$5.19
Banana Pudding Shake
Cold Brew Shake
OREO® Cookie Shake
Chocolate Shake
Strawberry Shake
Vanilla Shake
Kids Combos
Kid's Turkey Combo$6.59
Kid's Ham Combo$6.59
Kid's Mac & Cheese Combo$6.59
Kid's PB&J Combo$6.59
Kid's Grilled Cheese Combo$6.59
Upsells
Chips + Drink$4.19
Chips + Bottled Drink$4.19
Cookie
6-Pack Cookie Box
Mac or Soup Cup
Half Salad
Photos
Reviews Potbelly
Jason Shelton
30-05-2026
Whole order was awful. I ordered the largerest size sandwich option received the smallest one instead. Every single ingredient except meat and cheese was missing. Soup was ice cold. I don’t mean not hot, or kinda warm. I mean straight up refrigerated. 52 degrees exactly by my digital food thermometer. Called the store repeatedly no answer. Don’t order from here, they are just thieves.
Order type
Delivery
Meal type
Lunch
Price per person
$30–50
History DT
30-05-2026
Very delicious and very tasty.. 🤓
Food: 5
Service: 5
Atmosphere: 5
Charlene Avant-Williams
30-05-2026
Friendly, Fast & Most Convenient. Good is typical. Breakfast is simple. Not too many options. Oh yes, the only have one flavor of jam (Grape )! Strawberry would be nice.
Richard Speer
30-05-2026
I usually go to the potbelly in evenston witch is amazing. But I started going to this one and it is horrid. I order pasta there 4 times and it has been bad every time. One time it was overcooked, sometimes burnt. Sometimes both. But today … More
David Ardelean
30-05-2026
Great service from Paula and the rest of the crew! Sandwich was fresh when I went to pick it up, will be coming back again More
blue fin
30-05-2026
If they could get their orders straight they would merit more stars.
Today ordered 2 chili's to go.
Got one chili and one vegetable soup. Not the first time this has happened.
Just plain carelessness.
Jordyn F
30-05-2026
i love potbelly’s! my sandwich was perfect and tasted amazing thank you!
History DT
30-05-2026
Very delicious and very tasty.. 🤓 …
Food: 5…
More
Luke
30-05-2026
No one seemed too happy working that night. I get that 8:15 is approaching the end of the day, but to wait while employees standoff seeing who's going to offer me assistance (because no one wants to make another sandwich) until one of you … More
Gdym P
30-05-2026
Worst potbelly. 816 skokie northbrook.
Rude people are working there. Visited more than 2 times. Once, I forgot my phone when they were "redoing" my order and they had to check it on my phone... … More
Christina Aguilera
30-05-2026
The staff was really friendly and helpful. I needed my ice cream sandwich separated into a container to keep at work and they obliged no problem. Parking and getting into the strip is HORRENDOUS!!!! Watch out for people whipping in and out without slowing down. I would go back but park maybe across the street.
Carissa Giarmidis
30-05-2026
Stopped by this location tonight and was saddened by the fact that they removed the Mediterranean Salad from the menu. Luckily the friendly gentleman behind the counter was able to create somewhat of the salad with the ingredients they still had. Super impressed with the awesome customer service I received and will gladly go back!
Zora Dots
30-05-2026
Friendly staff and due to the mandate at the moment they enforce everyone to wear masks while not eating. Added the extra crispy bacon for me and the broccoli cheddar soup is always good with their cream soda! Good quick bite easy to find. Sometimes hard to park there.
Sydni Schwartz
30-05-2026
The strapping young man who made my chocolate chocolate Oreo milkshake tonight did a phenomenal. He should get a raise. He was also incredibly kind and professional. I didn’t catch a name But he was very patient with the lady who was taking … More
Sophie Daavettila
30-05-2026
Vincent Davis is great! Staff was very welcoming and food was delicious as always:)
Food: 5
Service: 5
Atmosphere: 5
ekebla22
30-05-2026
Busy place to get tasty bite to eat. Lots of room at this place, though parking might get difficult during lunch hour.
The sammies are great and there's loads of types to get, and by golly the pot pie soup is to die for. That paired with the generous supply of soft drinks and tasty chips makes affordable lunchtime feel a step above the usual fast food.
Dan Podsedly
30-05-2026
Every single item in our order missing things. Smoked ham with 6 toppings has ham only, nothing else. One spoonful of Mac and cheese. I managed to catch that when I picked it up, their response was that that’s all they had ready. Maybe take it off the order and tell me about it when I pick it up?
This isn’t the first time our pickup order was wrong or missing things, but today really takes the cake. Will not be going back.
Food: 3
Service: 2
Atmosphere: 2
D T
30-05-2026
Worst customer service ever. Ordered an italian sandwich through the app received a meatball sandwich that frankly doesn’t even look edible. Called the store a total of 7 times during store hours and didn’t once get connected to the store.
Food: 1
Service: 1
Atmosphere: 1
Tarak Jha
30-05-2026
The sandwiches are outstanding. I have been to this location 100+ times and always ordered the same sandwich. The consistency is great and I know what to expect. Shakes are good. I would recommend the wreck sandwich. Also the efficiency is better than most restraunts I have been to they move quickly if you want to get quick lunch or are in a hurry to go
kelly kolodziejczak
30-05-2026
The food is amazing. The staff was super nice very quick very speedy very polite. I just love everything about this potbelly
Food: 5
Service: 5
Atmosphere: 5
Lydia Waweru Morgan
30-05-2026
I ordered online. When I got to work to eat ALL THE INGREDIENTS WERE NOT THERE!!! I'm sooooo confused! I'm very disappointed! I guess if I ever came back I'll have to undo the wrapping to make sure it's now I wanted it. Do better!
Order type
Take out
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 1
M P
30-05-2026
Great sandwich, but would be nice if the staff wasn’t speaking Spanish to each other the whole time I was being served.
Meal type
Lunch
Price per person
$10–20
Reservation
Reservations not required
Kilian Bartsch
30-05-2026
Child high chairs look like they haven't been cleaned in a long time. Store associate also said that trays are no longer available for carrying food to a table. Would have been very helpful to have one on this visit.
Russell Knight
30-05-2026
Went in for a milkshake and their freezer was broken so they offered us a free cookie. A very nice gesture.
Food: 4
Service: 5
Atmosphere: 5
Francesco Mortillaro
30-05-2026
Me and a friend brought 2 cans of beans all around Chicago taking pictures with everyone we could find. Went in for dinner and they were all happy to take picture with our beans, that's a 10/10 experience.
Matthew Popper
30-05-2026
Usually they have great service, however today my topping requests were completely ignored. I did an in person order and told them my toppings twice, but got a pizza melt with nothing but the standard meat, cheese, sauce and mushrooms. I noticed before I left and stood by the register for several minutes but was ignored and needed to get back to work. Very disappointing sandwich without hot peppers.
Jeffrey L
30-05-2026
I order a chicken salad salad and I get everything but the chicken salad. Time for a new manager. When a baseball team is a bust you fire the manager. I ordered online and I get soft grape tomatoes with some lettuce.
Order type
Take out
Meal type
Dinner
Price per person
$10–20
Isaiah Tong
30-05-2026
my friend got the powerhouse salad; I got the Wreck, the seasonal cinnamon churro shake, and an oreo shake. everything was AMAZING!! friend said the salad was soooooo much better than he had expected, another friend tried the oreo shake for the first time and said that it was one of the best shakes he's ever had, and my wreck and cinnamon churro shake were divine. servers were also super nice, friendly, and helpful.
Order type
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Philip Jeremiah
30-05-2026
I order from here all the time. They are always consistent and on time. Shout out to employee Ram for his outstanding customer service!
Food: 5
Service: 5
Atmosphere: 5
Lauren Koutouzis
30-05-2026
The person at the register was beyond rude to my sister, mom, and I right off the bat. So much so that we turned around and walked out because the disrespect when asking a simple question was above anything I’ve ever experienced.
Service: 1
rhonda fried
30-05-2026
I knew the minute I walked into the door at the Potbelly on Dundee and Skokie blvd that there were new owners. For one thing, I was greeted nicely by the employees. That had never happened. It's convenient but I usually avoid it because my order is always wrong and the employees were always sulky.
Confirmed new ownership. Employees are happy.
If you're like me, give them another try now.
Order type
Take out
Food: 5
Service: 5
Atmosphere: 5
Reviews Potbelly