Slice Factory, 1502 W 18th St, Chicago | Reviews

Welcome to Slice Factory in the Heart of Chicago

Located at 1502 W 18th St, Chicago, IL 60608, Slice Factory stands as a welcoming destination for those who appreciate the timeless appeal of a well-crafted slice. In a city renowned for its deep-rooted culinary traditions and diverse food culture, this establishment aims to provide a consistent and enjoyable experience for locals and visitors alike. Whether you are navigating the vibrant streets of the neighborhood or simply looking for a reliable spot to enjoy a meal, Slice Factory offers a straightforward approach to dining that prioritizes quality ingredients and a comfortable atmosphere.

The philosophy behind the kitchen is rooted in the belief that great food does not need to be overly complicated. By focusing on the fundamentals of dough, sauce, and carefully selected toppings, the team works to ensure that every order meets a high standard of preparation. The location in Chicago serves as a hub for community members to gather, share a quick bite, or pick up a meal to enjoy at home. It is a space designed for convenience without sacrificing the care that goes into every single portion served.

What Sets Our Approach Apart

Commitment to Quality Ingredients: We prioritize sourcing components that provide a balanced flavor profile, ensuring that every bite reflects our dedication to freshness and consistency.
A Welcoming Neighborhood Atmosphere: Situated in the heart of the community, our space is designed to be an accessible spot where everyone feels comfortable, whether stopping by for a quick lunch or a relaxed evening meal.
Efficiency and Reliability: We understand the pace of city life, which is why our service model is built to provide prompt and friendly assistance, making it easy for you to enjoy your food without unnecessary delays.
Focus on Classic Preparation: By honoring traditional methods of preparation, we aim to deliver a familiar and satisfying experience that resonates with pizza enthusiasts who value authenticity and craftsmanship.

At Slice Factory, we believe that the best dining experiences are those that feel personal and unpretentious. Our team is passionate about maintaining the standards that our guests have come to expect, constantly refining our processes to ensure that every visit is as good as the last. We take pride in being a part of the local landscape on 18th Street, contributing to the rich tapestry of dining options that make Chicago such a unique place to live and explore. Our goal is to remain a dependable choice for anyone seeking a quality meal in a friendly environment.

We invite you to visit us at our Chicago location to experience our offerings firsthand. Whether you are a long-time resident of the area or just passing through, there is always a place for you at our table. We look forward to serving you and continuing to be a staple in the community, one slice at a time. Thank you for choosing to spend your time with us and for supporting local establishments that put heart into everything they create.

Service options
- Delivery
- Onsite services
- Takeout
- Dine-in
Popular for
- Lunch
- Dinner
- Solo dining
Offerings
- Comfort food
- Late-night food
- Quick bite
Dining options
- Lunch
- Dinner
- Counter service
- Seating
Amenities
- Restroom
Atmosphere
- Casual
- Trendy
Crowd
- College students
- Family-friendly
- Groups
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
- High chairs

PIZZA
- Menu
EDGE PACKS
- Menu
FAMILY PACKS
- Menu
STARTERS
- Menu
EDGE SLICES
- Menu
JUMBO SLICES
- Menu
WINGS & THINGS
- Menu
DRINKS
- Menu
SALADS
- Menu
DESSERTS
- Menu
PASTAS
- Menu

Venus Jones

30-05-2026

I normally order the steak burgers (haven't had Slice Factory in a while so I thought I was treating myself) but to my surprise they no longer serve them so I settled for the jumbo slices; 2 cheese, 2 all meat and a order of fries. I'm sitting outside when the delivery driver pulls up and I'm watching him as he goes to the back seat area. He either picked up the boxes from the seat area (he was on the drivers side as I was watching from the passenger side)...which I find was nasty as all outdoors knowing somebody's tucus was possibly there or he picked them up from the floor area. The 4 pizza slice boxes were not in anything to keep them hot or warm or something because the slices were ice cold and not worth what I paid for them. Food costs way too much money to have to deal with subpar food. Will NEVER eat from here again. Order type Delivery Food: 1

Jay Sheaffer

30-05-2026

I got the pleasure of enjoying my pizza to the tinny sound of not just one but at a time two different employee's Netflix on blast from their cell phones. I mean if ya'll can afford to have this many employees sitting around, can we not hook them up with headphones? The restaurant was not playing music either, thankfully, I had my headphones with me, which helped but did not totally drown out the sounds of Young Sheldon coming from behind the counter. One other thing that was off from an atmosphere perspective, a slice house with no salt, pepper, parm or crushed red shakers? I was able to get a parm and crushed red packet by asking one of the streamers behind the counter. Here's the real deal about the pizza. Its an $8 slice, an insane price for a single slice of pizza. However it is large and thick, so it is a significant amount of food. The staff was very kind and polite and offered to cut it into squares, so it was actually two meals for me. I've had my share of thin NY style slices, this is good but the opposite of that. The crust is lovely, thick, the ingredients felt light and it wasn't greasy. TL:DR Atmosphere could use some help, pizza would do again, its pretty spendy for what you're getting. Order type Dine in Meal type Dinner Price per person $1–10 Food: 4 Service: 4 Atmosphere: 1

Rosebudd 83

30-05-2026

I came to this location about a week ago and emailed my concerns to corporate before coming here to leave a review. Corporate did get back to me, stating that the owner/manager would be contacting me directly. A week later and nothing. So seeing that the owner/manager never got back to, they must not take it serious when a customer goes out of their way to email corporate over some health hazards/concerns at their establishment. I went to the Pilsen location for lunch and was very disturbed/disgusted at the findings there. Upon ordering our food, I noticed some small cups with liquid around the pizzas that were out behind the glass casing. I asked the cashier what that was , and was told they were cups of “oil” to capture the flies that flew around the pizzas. Yikes. So next, the drink dispenser . 8 drink options are visible, yet after the purchase, we were told only 2 were working. The lemonade and the fruit punch. Not only was the machine out of order, the but ice dispenser had BLACK MOLD accumulating on the outside ridges and the counter top where the machine is stationed is full of yellow crust. Also the bathroom was out of order. For a franchise that is well known, I was highly disappointed when I encountered this establishment. There should be no reason for that place to look so run down and in that condition. There was no one in there at the time meaning there is plenty of time to clean and fix the problems. I DO NOT RECOMMEND TNIS LOCATION AT ALL! Do better SLICE FACTORY. Dooo betterrrrr!!!! Order type Dine in Meal type Lunch Price per person $10–20

jmarestra02

30-05-2026

Quite disappointed with my first experience here. My interaction with the employees was acceptable, but my food was lackluster. I paid around 11 dollars for a pizza that barely had any toppings on it. One of the saddest pizzas I have ever eaten in my life. Never again… Food: 1 Service: 4 Atmosphere: 4 Noise level Moderate noise Group size Suitable for all group sizes Wait time Up to 10 min Seating type Indoor dining area

Abe

30-05-2026

My daughter likes this place. She orders food on HER phone. I guess that's good. She inherited her parent's good taste. Food: 3